WHY DTG
Information Technology has become a necessity to do business. Technological change is constant, expensive, unavoidable, and will either propel your business or bury it. Successful businesses acknowledge this and invest in IT accordingly, choosing their staff or outsourced solution with care. Here are some compelling reasons to choose Diakonos Technology Group:
- AFFORDABLE
- We guarantee our tiered rates are fair and
competitively priced to fit into any IT budget.
- CHARITABLE
- We guarantee at least 10% of all
profit is given
back to local not-for-profits and faith based organizations.
- FLEXIBLE
- We guarantee a wide selection of services, solutions and pricing to meet your unique individual organization’s needs.
- INFORMATIVE
- We guarantee detailed, accurate information and billing. Our client portal with its advanced ticketing system, reporting and knowledge repository, provides the information you need,
when and how you need it.
- KNOWLEDGEABLE
- We guarantee that each technician has been carefully selected for their education, talents
and experience. Our engineers undergo extensive background checks and have current Microsoft or comparable certifications in their area of expertise.
- RELATABLE
- We guarantee our engineers will strive to communicate at a technical level you feel comfortable with and never talk down to you.
- RELIABLE
- We guarantee to be there when you need us,
24 hours a day, 7 days a week.
- RESPONSIVE
- We guarantee some of the best service level agreements (SLA) in the industry. Through innovative use of emerging technologies,
our actual response times are significantly
faster than our contractual SLAs.
- WARRANTY
- We guarantee you will be 100% satisfied with
our work. Our engineers follow best practices, enforce change management and have backup plans. In the unlikely event you are unsatisfied despite all of our best efforts or suffer damages, our liability coverage is there to recompense you accordingly.
